Notice of Security Incident
Neurotoxins
All New York Plastic Surgical Group and Deep Blue Med Spa locations charge for neurotoxin treatments by unit. Patients that need touch up units at their follow up appointment will be charged accordingly.
Gift Cards
Deep Blue Gift Cards can be given alone at any denomination or packaged alongside skincare products. Available for purchase in person at Deep Blue Med Spa locations or online at Shop.DeepBlueMedSpa.com, the dollar value of gift cards has no expiration date.
Gratuities
Gratuities are at the discretion of patients and are always appreciated. Envelopes are available at the spa concierge. Please note, gratuities cannot be accepted on a credit card.
Returns
Unopened products may be returned within one month of purchase for credit at all Deep Blue Med Spa locations. Deep Blue Med Spa treatment packages and garments are non-refundable.
Consultations
Consults are complimentary, however, appointments for second opinions may be subject to a fee.
Cancellations
If you must cancel an existing appointment, we ask that you kindly provide at least a 48 hour window of notice. Any cancellation that takes place less than 24 hours before an appointment may result in a monetary fee. Please note that all treatments that require a non-refundable deposit at the time of scheduling must be cancelled 48 hours prior to the appointment. Failure to do so or failure to show up for your appointment will result in the loss of your deposit.
Phone calls are the preferred method of cancellation.
